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Privacy Policy

This policy explains what information Ares Labs collects through areslaboratories.com, how we use it and the choices you have.

Information we collect

When you order: your name, shipping and billing address, email address, phone number and order details.

When you contact us: your name, email address and the contents of your message.

Automatically: basic technical information such as IP address and browser type, and cookies needed to run the store (your cart, your session and a cookie that remembers you confirmed you are 18+).

Payments

We do not collect or store card or bank account numbers on this site. Zelle payments are made through your own bank. Cryptocurrency payments are processed by NOWPayments, which receives the payment details needed to complete your transaction under its own privacy policy.

How we use your information

To process and ship orders, confirm payments, answer questions, prevent fraud and misuse, and meet legal and tax obligations. We do not sell your personal information, and we do not use it for third-party advertising.

Who we share it with

Only with service providers that help us run the store: our web host (Hostinger), our payment processor (NOWPayments) and shipping carriers. We may also disclose information when required by law.

How long we keep it

Order records are kept for as long as needed for accounting, tax and legal purposes. Other information is deleted when it is no longer needed.

Your choices

You may ask to see, correct or delete the personal information we hold about you by emailing us. Some order records must be kept to meet legal obligations.

Security

The site is served over an encrypted (HTTPS) connection, and access to order information is limited to the people who need it to run the store.

Age requirement

This site is for adults 18 and older. We do not knowingly collect information from anyone under 18.

Changes

We may update this policy. The current version is always posted on this page.

Contact

support@areslaboratories.com